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About us

Aims & Principles

The Citizens Advice service provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. It values diversity, promotes equality and challenges discrimination

Our Service aims:

  • To provide the advice people need for the problem they face
  • To improve the policies and practices that effect people’s lives

History

We have been providing advice in the London Borough of Enfield since 2nd September 1939. We started in tiny offices in Fore Street Edmonton, staffed by a handful of volunteers. Today, most of the people you will meet at our current offices in Ponders End are still volunteers, but they are supported by a small team of paid staff.