Welcome to Citizens Advice Enfield

NOTICE: We are currently experiencing issues with our telephone system, which means that clients could be cut off from a call. The fault is currently being looked at and we apologise for any inconvenience caused.

Dear client,

COVID 19 Update
Following government guidelines our office is closed until further notice to protect clients and our staff and volunteers.

We are still available to help our clients on:

Contact us on our extended Telephone Adviceline service on 0300 330 1167

Monday – Friday
10am – 4pm

Our outreach services in libraries and children’s centres are all closed until further notice.

What else you can do: – Please visit this page for further information

Please watch our video on keeping Enfield safe during COVID-19:

Welcome to Citizens Advice Enfield

Citizens Advice Enfield is a charity that offers free, accessible,quality advice to anyone who lives in Enfield. We can help with all kinds of problems whether they are housing, employment, benefits, debts or immigration issues for example.

This website gives you information about how to contact us to get advice and how you can help us. Just click here.

Citizens Advice Enfield understands that there have been reports of individuals posing as Citizens Advice Advisers contacting residents with the offer of help with debts etc.

Please note that Citizens Advice Enfield will never telephone individuals to discuss any personal matters without you having first attended an assessment or interview.

If you are contacted by anyone offering advice or help and have not ask for this please contact

Citizens Advice Consumer Helpline on 03454 04 05 06

and the local police on 101

Report scams and suspected scams
To Action Fraud on 0300 123 2040 or at www.actionfraud.police.uk.

Action Fraud is the UK’s national reporting centre for fraud and internet crime. They will give you a crime reference number, which can be helpful if you need to tell your bank you’ve been scammed.

Clients can check if something might be a scam.
Clients can also report a scam and get help with online scams from our Scams Action Service.