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Dear client,

We are very short staffed due to a number of our volunteers not being able to come in.

We are increasing our telephone services – which will be open 5 days a week from 10am to 4pm. Please telephone us if you need advice.

Our outreach services in libraries and children’s centres are all closed and there will be no drop in from now on.

There will be no face to face appointments from 23rd March.    

What else you can do: –

Check if  you can answer to your question on our website  This has lots of useful advice about problems with benefits, employment, debt, housing, family and legal issues, and much more.

Telephone us – Adviceline 0300 330 1167

Calls are charged at local rate. Lines are open Monday – Friday from 10am – 4pm.

If you are calling from a mobile phone, please dial the telephone number above.  However, after dialling, mobile users will be asked to give a landline number in Enfield – if you do not have a landline of your own, please input `0208 375 4170’ at this point.  This will make sure that your call comes through to us correctly.

Help with a New Claim for Universal Credit? 

Phone Free on 0800 144 8 444. This is a dedicated number We can talk you through the claiming process, helping you to make your claim and prepare you for your work coach appointment.

Further information on making a UC Claim can be found by clicking on this link.