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Email Service

Your Personal Information

We handle and store your personal information in line with the General Data Protection Regulation (GDPR) .

You can check our privacy policy on how we handle your personal information.

By using the Email Service you agree for our adviser to contact you by email to help you.

The details of your enquiry are entirely confidential and are held securely on our computer system. Our website do not use cookies or any online tracking mechanism. You should, however be aware that if you are using an internet café or any public computer, a record of your information may be kept on that computer of which we have no control.

Response times

The email team currently consists of 2 part-time volunteer Advisers. We will try to respond to your enquiry within 10 working days of receipt of your request. However, when we are particularly busy it may take longer to respond to your enquiry.

If you need urgent, time-limited advice or detailed advice we suggest that you

Email policy

We aim to provide you with information, relevant self-help fact sheets and links to useful sites to assist with enquiry.

If you require urgent, time-limited advice or detailed advice we suggest that you


Please note that this service is only available to residents of the London Borough of Enfield.

Click on the button below to validate your postcode.

Email Advice is currently unavailable.